Privacy Policy

Right On Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our services, including visiting our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Collection of Personal Information

We collect personal information to provide our real estate services, including buying, selling, renting, and property management. The types of personal information we may collect include:

  • Name

  • Contact details (phone number, email address, mailing address)

  • Identification details (e.g., driver's license, passport)

  • Financial information (e.g., bank details, credit card information)

  • Property preferences and requirements

  • Information related to transactions or property ownership

  • Employment and rental history

We collect this information directly from you when you interact with us or our website, through forms, emails, phone calls, and in person. We may also collect information from third parties with your consent or as permitted by law.

2. Use of Personal Information

We use your personal information to:

  • Provide and manage our real estate services

  • Communicate with you about properties, transactions, and services

  • Process payments, manage financial transactions, and verify your identity

  • Comply with legal obligations and regulatory requirements

  • Improve our services and tailor them to your needs

  • Send you marketing materials, promotions, and updates (you may opt-out of these communications at any time)

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers, contractors, or agents who assist in the operation of our business (e.g., marketing, IT support, property inspections, settlement services)

  • Government authorities or regulators where required by law or to comply with legal obligations (e.g., tax authorities, law enforcement)

  • Other parties involved in property transactions, including real estate agents, property managers, or financial institutions (with your consent or as required by law)

We will not disclose your personal information to third parties for marketing purposes without your consent.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, and disclosure. We store your personal information in secure databases and use encryption and access control measures to protect it.

However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of information transmitted to us or stored on our systems.

5. Accessing and Correcting Your Information

You have the right to access and correct your personal information held by us. If you wish to access or correct your information, please contact us using the details below. We will respond to your request within a reasonable timeframe.

If you believe any of your personal information is inaccurate or incomplete, we will take reasonable steps to update or correct it.

6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or business requirements.

7. Cookies and Website Tracking

Our website may use cookies or other tracking technologies to enhance your browsing experience. These tools help us collect information about how you interact with our website, such as pages viewed, time spent, and links clicked. This information is used for website analytics and improvement. You can manage your cookie preferences through your web browser settings.

8. Marketing Communications

We may send you marketing communications about our services and promotions. You can opt-out of receiving these communications at any time by using the unsubscribe option in our emails or by contacting us directly.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us at:

Right On Real Estate
Phone: 0410 430 987
Email: contact@rightonrealestate.com.au